Free, independent guide. Not affiliated with AT&T or Verizon.
Landline not working? Check if your service was shut off.
Nov 15
2026: first AT&T landline shutoffs begin in 18 states
2029
AT&T plans to end most landline service
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Why this matters
Medical alert base stations, home alarm panels, fax machines and some older phones may depend on the landline. Check yours before your shutoff date.
Four steps to protect your home connections
Check the dial tone
Review carrier notices
Test medical alerts
Evaluate backup power
Plug a basic corded phone straight into the wall jack. No dial tone? Call your phone company and ask if your line was shut off.
Look for a letter from AT&T or Verizon saying your landline service is ending or being replaced. Write down the date in the letter.
Call your medical alert company and ask: does my base unit need a landline? If yes, ask about a cellular model before your shutoff date.
New phone service needs electricity. Ask if it comes with a backup battery, and keep a charged cell phone nearby during outages.
Free email alerts
Alert me before the landline shutoff in my area
Get a short email before the landline shutoff reaches your state, with a simple checklist of what to do.
Read plain-language explanations of the letters AT&T and Verizon are sending.