AT&T Phone - Advanced: what it is, what it costs, and what to watch for
Instead of copper wires, calls go over AT&T's cell network or your home internet. AT&T installs a small box in your home, and you plug your phones into that box instead of the wall jack.
What it costs
Consumer groups report about $45 to $50 a month. Ask AT&T for the exact price at your address, any install fee, and whether there is a contract before you agree.
Power outages
The old copper line often kept working when the power went out. The new box needs electricity. AT&T includes a backup battery, but it only lasts a limited time.
• Keep a charged cell phone in the house.
• Ask AT&T how long the battery lasts and how to replace it.
• Consider a portable power station that can run the box and your internet for a day or more.
AT&T says Phone - Advanced supports fax, alarm systems and medical monitoring devices. Even so, test each one the same day you switch.
1. Press your medical alert button and confirm the operator answers.
2. Ask your alarm company to run a signal test.
3. Send a test fax.
If anything fails, call the device company first. Many now sell cellular models that don't depend on any phone line.
Pros
Cons
• Same phone number, same phones.
• Needs electricity, and battery backup is limited.
• One company, no new provider to set up.
• Price may be higher than other home phone options.
• AT&T says it works with alarms, medical devices and fax.
• Depends on cell signal or internet at your address.
Do you have to take it?
No. You can choose a different home phone service, or switch to a cell phone. Compare before you decide.
This site is independent and not affiliated with AT&T.