Privacy Policy

Last updated: October 6, 2026. Landline Not Working is an independent guide to the landline shutoff. This page explains what information we collect and how we use it.

What we collect

Your email address, if you sign up for shutoff alerts.

Device reports you choose to send us: the device brand, your new phone service, whether it worked, and your ZIP code.

Basic visit information, such as pages viewed and browser type, collected by our website host.

What we never ask for

We never ask about your health, medical conditions, Social Security number, or bank or card numbers. Please do not include them in any form.

How we use it

To send the alerts you asked for.

To show combined results, such as how many families said a device worked. We never publish your email address or personal details.

To improve this guide.

Who we share it with

We do not sell your personal information. Our website host and email service store and process it for us. When you click a link to another company, that company's own privacy policy applies.

Affiliate links

Some links on this site earn us a commission if you buy something. The company you visit may know you came from our site. It never costs you extra.

Your choices

You can unsubscribe from alerts at any time using the link in every email. You can also ask us to delete your information by emailing us at the address listed at the bottom of this page.

Children

This site is not meant for children under 13, and we do not knowingly collect their information.

Changes

If we change this policy, we will update the date at the top of this page.